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Patient & Family Information

Patient & Family Information

Helpful information to make your stay at Augusta University Health safe, pleasant and worry-free.

  • Patient & Family Info

Welcome, and thank you for making Augusta University Health your choice for healthcare. Whether you are a patient or guest of our adult hospital, children’s hospital, or clinics, it’s our pleasure to care for you and your family.

After-hours Access to Hospital

To enhance safety for patients and team members, starting September 19, 2022, AU Health will enforce after-hours access to Augusta University Medical Center and Children's Hospital of Georgia for all patients and support persons.

After-hours times: 9:00 p.m. - 5:00 a.m.
Where to go: Entrance F - near the Emergency Department on Harper Street. All other entrances to the hospital are closed (for use as exit only)

During after-hours and weekends/holidays, AU Health Security will screen all persons entering the hospital and escort them as needed.

Important Information for Patients

Welcome, and thank you for making Augusta University Health your choice for healthcare. Whether you are a patient or guest of our adult hospital, children’s hospital, or clinics, it’s our pleasure to care for you and your family.

After-hours Access to Hospital

To enhance safety for patients and team members, starting September 19, 2022, AU Health will enforce after-hours access to Augusta University Medical Center and Children's Hospital of Georgia for all patients and support persons.

After-hours times: 9:00 p.m. - 5:00 a.m.
Where to go: Entrance F - near the Emergency Department on Harper Street. All other entrances to the hospital are closed (for use as exit only)

During after-hours and weekends/holidays, AU Health Security will screen all persons entering the hospital and escort them as needed.

Important Information for Patients

Our Promise to You

Patients and Families

When you and your family choose Augusta University Health for your care, it’s our priority to ensure you benefit from the highest-quality, patient-and-family-centered care, are comfortable during your stay, and understand what to expect while you are here. We focus on delivering safe health care, promoting your health and wellness, and providing a safe environment while you’re on our campus.

Our Guests

At Augusta University Health, you’re not a visitor; you’re our guest. It’s why we don’t have visiting hours; families, partners in care, and guests are encouraged to stay with patients-wherever, whenever -just as long as it meets the patient’s needs and wishes, and we are able to provide safe health care.

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